At Applecare Health & Woundcare, Inc., we are committed to providing compassionate, expert care for all your wound and ostomy needs. This page addresses the most frequently asked questions about our services, appointments, insurance, and patient support, enabling you to find the information you need quickly and easily.
Q: What types of services do you offer?
A: We provide expert wound care, ostomy care, antibacterial treatment, wound and surgical debridement, compression therapy, offloading, telehealth visits, and vacuum-assisted/negative pressure wound therapy.
Q: Do you treat patients of all ages?
A: We serve adults aged 18–65+ with personalized care tailored to their individual needs.
Q: Are your treatments safe and evidence-based?
A: Yes. Clinical best practices and the latest research guide all procedures and therapies.
Q: Can I receive care for complex or chronic wounds?
A: Absolutely. Our experienced clinicians specialize in managing chronic, post-surgical, and complex wounds with tailored treatment plans.
Q: Do you offer telehealth consultations?
A: Yes. We offer secure virtual appointments for patients who need expert guidance or follow-up care.
Q: What should I bring to my appointment?
A: Please bring your ID, insurance information, a list of medications, and any relevant medical records.
Q: How long does a typical appointment last?
A: Appointments typically last 30–60 minutes, depending on the service and treatment plan.
Q: What if I am uninsured?
A: We offer flexible payment options and can discuss alternative solutions to ensure you receive the necessary care.
Q: Are there additional costs for telehealth visits?
A: Telehealth visit costs depend on the service type and insurance coverage. Contact our office for details.
Q: Do you offer patient education materials?
A: Yes. We provide resources on wound care, ostomy management, and preventive practices to support recovery and overall well-being.
Q: Are follow-up visits necessary?
A: Yes. Follow-up appointments help monitor progress, adjust treatments, and prevent complications.
Q: What measures do you take for patient safety?
A: We follow strict infection control protocols, evidence-based care standards, and personalized monitoring to ensure safety and comfort.